Community Outreach Program Manager
This is an exciting and diverse role that allows for a lot of creativity and fun. BYTE’s Community Outreach Program Manager is responsible for managing all programming in and outside of Whitehorse.
The core function of this person is to organize and lead BYTE’s experiential workshops and other programming in rural Yukon. This includes planning travel, logistics, applying for funding, maintaining budgets, creating invoices, developing and adapting workshop content, and offering support to community contacts. This person is also responsible for coordinating BYTE’s on-call facilitation team throughout the year. This includes supervising & training youth facilitators and creating learning opportunities for our on-call facilitation team.
The Community Outreach Manager also has the opportunity to oversee a number of other projects throughout the year, such as our Leaders-in-Training Conference, our “MOVE! Youth Ending Violence” program, our Skills for Rural Youth Program and events such as Battle of the Bands, etc.
Please note: While we welcome all applications, given the context in which BYTE works, preference will be given to applicants from the Yukon communities and/or Indigenous youth.
Community Outreach & Program Management
- Liaise and build strong relationships with rural community contacts including schools, recreation directors, youth workers, and First Nation Governments
- Inform community contacts on workshop offerings, tailor and/or design workshops to meet the needs of each community,
- Prepare quotes and invoices for communities; help communities find funding sources when possible and/or necessary
- Book community tours, including travel, logistics, and facilitators
- Travel to communities to facilitate BYTE’s experiential workshops, lead post-workshop reflections, and gain feedback from youth & the community
- Perform post-tour duties including writing final reports, evaluation data input and analysis, closing invoices, and submitting tour budgets and expenses
- Develop new programming and keep current programming up to date and relevant
- Oversee Leaders in Training (LIT) Program, MOVE! and other projects as they arise
- Actively seek out and apply for grants and alternative funding sources
On-Call Facilitation Team Coordination
- Network with various groups and media to recruit candidates for the on-call facilitation team
- With Executive Director, conduct interviews and hiring process of suitable candidates
- Design and facilitate a comprehensive training for on-call team twice a year (or as needed)
- Performance manage the on-call team, including feedback, coaching, and operations
- Establish contacts in Nunavut, NWT and Northern BC
- Create and distribute BYTE promotional material (posters, brochures, etc.)
- Produce stories for BYTE website and blog
- Assist in managing social media channels (Facebook, Twitter, Instagram)
- Assist in the creation of multimedia content for BYTE
Office Duties & Responsibilities
- Help with and/or attend any other BYTE events or meetings
- Contribute to daily office operations such as answering the phone, faxing, photocopying, responding to public inquiries, etc.
- Ensure a clean work environment – participate in the rotation of chores, water plants, take out garbage, organize workspace as needed
- Contribute to a positive, collaborative, and fun office culture!
Education and Experience:
- Successful completion of post-secondary schooling in a related field is an asset
- 3+ years experience facilitating accessible and engaging experiential workshops
- 3+ years experience working with youth from diverse backgrounds
- 2+ years experience developing, planning, promoting and implementing events
- Experience in project management (budgets, strategy, accountability, etc.)
- Familiarity of BYTE and its work in the Yukon
- Familiarity of Yukon’s First Nations
- Valid Driver’s License
- Standard First Aid & CPR
Skills & Attributes
- Organized, detail-oriented, and efficient worker with ability to time manage and prioritize work requirements
- Strong verbal and written communication skills
- Proficient in Microsoft Word, Excel, and Internet applications
- Ability to work independently and as part of a team in a fast-paced setting
- Self-starter, takes initiative and can work with minimal supervision
- Willingness to learn and ability to follow direction and structure
- Ability to interact tactfully, respectfully, and nonjudgmentally with everyone (colleagues, youth, general public)
- Strong interest in building rapport with youth, youth issues, and youth empowerment
Direction/Decision Making: The Community Outreach Program Manager reports directly to the Executive Director, who is responsible for establishing general goals, objectives and expectations for the position and managing performance through regular check-ins and evaluations. The employee is expected to meet the responsibilities of the position by following established practices and procedures, and is expected to consult with the appropriate personnel when instructions or information provided is unclear. The employee is expected to establish priorities and schedules to ensure work commitments are met.
Impact and Accountability: The Community Outreach Program Manager represents BYTE – Empowering Youth Society in the general public. Poor communication skills or delays in responding to inquires can impact the reputation of BYTE with the public.
Positions Supervised: The Community Outreach Program Manager, in collaboration with the Executive Director, is responsible for performance managing and mentoring the Community Outreach Coordinator, as well as the on-call facilitation team, volunteers on tours and occasionally volunteers or student interns in the office.
For some large projects, temporary staff members can be hired to coordinate for the duration of the project. These temporary staff may report to the Community Outreach Manager.
Working Conditions: This position is located in a standard office environment, as well as in many community venues around Yukon Territory. Due to the nature of the role, the position should expect to work some weekends and overtime hours with a positive and willing attitude. The position may experience stress or fatigue as a result of demands.
Conditions of Employment: Mandatory confidentiality is a condition of employment for all personnel. Failure to meet this requirement could result in dismissal.
Wages: The salary for this position will be $22/hr for 35 hours/week. Vacation pay will begin accruing immediately at the rate of 4 weeks per year. As per item 10.2 of the BYTE Personnel Policy, after three months of continuous employment, you will be eligible to utilize BYTE’s Self-Directed Benefit Plan.
Please submit your cover letter and resume to Shelby Maunder at email@example.com no later than 5:00pm on May 8th, 2017.
If we have no suitable openings, you can always apply to join our Facilitation Team (see below) or check out other ways to get involved.
Do you have a passion for youth issues and want to help young people throughout Canada’s north? Are you between 18 and 29? Are you interested in going on exciting tours throughout the Yukon, northern BC and NWT? Then BYTEs facilitation team might just be for you!
If this sounds like you, click here for more info.