Roles of Facilitation


The role of a facilitator is to guide the group rather than direct it. This avoids creating a dependency on the facilitators, and gives the youth — our participants — an important role in directing our workshops.


Facilitators contribute to the group dynamic in a variety of ways, such as:

  • Creating space for everyone to speak
  • Actively listening & remembering behaviours and conversations
  • Identifying similarities and differences among statements from the group
  • Understanding multiple perspectives
  • Being a model of effective behaviour
  • Providing feedback without triggering defensive reactions
  • Accepting feedback without reacting defensively
  • Developing the trust of the group
  • Having patience


  • As a facilitator, your role isn’t to be a heavy-handed teacher, but neither is it to be another member of the gang
  • Try to create a space that is physically and emotionally safe for everyone
  • Respond positively to youth who say they don’t know what something means and recognize that it takes courage to admit that
  • Be humble about what you don’t know and be open to what you can learn