We’re hiring a Community Outreach Program Manager! Job Description This is an exciting and diverse role that allows for a lot of creativity and fun. BYTE’s Community Outreach Program Manager is responsible for managing all BYTE programming, for seeking new opportunities and developing new programming. The core function of this person is to oversee, organize and lead BYTE’s experiential workshops and other programming in rural Yukon, Northwest Territories and areas of Northern British Colombia. This includes planning travel, logistics, applying for funding, maintaining budgets, creating invoices, developing and adapting workshop content, and offering support through consistent communication with community contacts. The Community Outreach Program Manager, in collaboration with the Executive Director, is responsible for mentoring the Community Outreach Coordinators as well as temporary staff members brought on for some small projects. This person is also responsible for overseeing and coordinating BYTE’s on-call facilitation team throughout the year. This includes supervising & training youth facilitators and creating learning opportunities for our on-call facilitation team. The Community Outreach Manager has the opportunity to oversee a number of other projects throughout the year, such as our Leaders-in-Training Conference, our “MOVE! Youth Ending Violence” program, our “Youth Empowering Youth” program youth exchanges and conferences, and events such as Battle of the Bands, etc.
Please note: While we welcome all applications, given the context in which BYTE works, preference will be given to applicants from Northern communities and/or Indigenous youth.
- Oversee the Community Outreach program through goal-setting and monitoring and evaluation
- Support and mentor Community Outreach Coordinators and other project staff. This includes assisting with goal-setting, performance evaluations and day to day check-ins
- Actively seek and apply for grants and alternative funding sources
- Assist in the preparation and monitoring of budgets for Community Outreach tours and special projects
- Develop and nurture partnerships with other organizations and stakeholders
- Develop new programming and ensure current programming is up to date and relevant
- Actively seek new opportunities for programming
- Establish contacts in Nunavut, NWT and Northern BC
- Liaise and build strong relationships with rural community contacts including schools, recreation directors, youth workers, and First Nation Governments
- Inform community contacts on workshop offerings, tailor and/or design workshops to meet the needs of each community
- Prepare quotes and invoices for communities; help communities find funding sources when possible and/or necessary
- Book community tours, including travel, logistics, and facilitators
- Travel to communities to facilitate BYTE’s experiential workshops, lead post-workshop reflections, and gain feedback from youth & the community
- Take and post photos from Community Tours regularly
- Perform post-tour duties including writing final reports, evaluation data input and analysis, closing invoices, and submitting tour budgets and expenses
- Oversee Leaders in Training (LIT) Program, MOVE! and other projects as they arise
On-Call Facilitation Team Coordination
- Network with various groups and media to recruit candidates for the on-call facilitation team
- Design and facilitate a comprehensive training for on-call team twice a year (or as needed). Conduct interviews and hiring process of suitable candidates
- Mentor and support access to training and development opportunities for the on-call facilitation team
- Create and distribute BYTE promotional material (posters, brochures, etc.)
- Produce stories for BYTE website and blog
- Assist in managing social media channels (Facebook, Twitter, Instagram)
- Assist in the creation of multimedia content for BYTE (photos, videos, etc.)
Office Duties & Responsibilities
- Help with and/or attend any other BYTE events or meetings
- Contribute to daily office operations such as answering the phone, faxing, photocopying, responding to public inquiries, etc.
- Ensure a clean work environment – participate in the rotation of chores, water plants, take out garbage, organize workspace as needed
- Contribute to a positive, collaborative, and fun office culture!
Qualifications Education and Experience:
- Successful completion of post-secondary schooling in a related field is an asset
- 3 years experience facilitating accessible and engaging experiential workshops
- 3 years experience working with youth from diverse backgrounds
- 2+ years experience developing, planning, promoting and implementing events
- Experience in project management (budgets, strategy, accountability, etc.)
- Familiarity of BYTE and its work in Northern regions
- Familiarity of Yukon’s First Nations and Northern Indigenous peoples
- Valid Driver’s License
- Standard First Aid & CPR
- Mental Health First Aid and ASIST is an asset
Skills & Attributes
- Organized, detail-oriented, and efficient worker with ability to time manage and prioritize work requirements
- Strong verbal and written communication skills
- Proficient in Microsoft Word, Excel, and Internet applications
- Ability to work independently and as part of a team in a fast-paced setting
- Self-starter, takes initiative and can work with minimal supervision
- Strong networking skills
- Willingness to learn and ability to follow direction and structure
- Ability to interact tactfully, respectfully, and nonjudgmentally with everyone (colleagues, youth, general public)
- Strong interest in building rapport with youth, youth issues, and youth empowerment
- Strong collaborative leadership and conflict resolution skills
- Understanding of anti-oppressive practice and social justice principles
Additional Details Direction/Decision Making: The Community Outreach Program Manager reports directly to the Executive Director, who is responsible for establishing general goals, objectives and expectations for the position and managing performance through regular check-ins and evaluations. The employee is expected to meet the responsibilities of the position by following established practices and procedures, and is expected to consult with the appropriate personnel when instructions or information provided is unclear. The employee is expected to establish priorities and schedules to ensure work commitments are met.
Impact and Accountability: The Community Outreach Program Manager represents BYTE – Empowering Youth Society in communities and the general public. The Community Outreach Manager is expected to be mindful of the ways in which their behaviour can impact communities and relationships. Poor communication skills or delays in responding to inquiries can impact the reputation of BYTE with the public. Additionally, the Community Outreach Program Manager is a role-model for staff and on-call facilitators. The Community Outreach Manager is expected to model appropriate behaviour and the BYTE Code of Conduct when visiting communities and at all BYTE events.
Positions Supervised: The Community Outreach Program Manager, in collaboration with the Executive Director, is responsible for performance managing and mentoring the Community Outreach Coordinator, as well as the on-call facilitation team, volunteers on tours and occasionally volunteers or student interns in the office. For some large projects, temporary staff members can be hired to coordinate for the duration of the project. These temporary staff may report to the Community Outreach Manager.
Working Conditions: This position is located in a open office environment, as well as in many community venues around Yukon Territory, Northwest Territories and areas of Northern British Columbia. Due to the nature of the role, the position should expect to work some weekends and overtime hours with a positive and willing attitude. The position may experience stress or fatigue as a result of demands. This positions requires regular travel between Northern communities. Travel includes driving a rental or organization vehicle to communities up to 10 hours away and travelling by plane.
Conditions of Employment: Mandatory confidentiality and completion of Vulnerable Sector Police Record Check is a condition of employment for all personnel. Failure to meet this requirement could result in dismissal.
Employment Details This is a full-time, permanent position. The successful applicant will be required to work 37.5/week. Compensation starts at $26/hour.
Please send your cover letter and resume to email@example.com by Wednesday, September 12th 2018.
Join BYTE’s Facilitation Team Do you have a passion for youth issues and want to help young people throughout Canada’s north? Are you between 18 and 30? Are you interested in going on exciting tours throughout the Yukon, northern BC and NWT? Then BYTEs facilitation team might just be for you! If this sounds like you, click here for more info.